PRO-Image

Strategic Public Relations Practitioners

 

   
Consulting Services
   
 

Strategic Corporate Communication Planning

 
  Communication is not an ad-hoc happening in an organization, but it is a planned management function aimed at improving the mutual understanding between an organization and all its stakeholders, both within and outside the organization. We employ a proven formula to ensure that our strategies will address our clients’ communication needs, leading to pro-active promotion of the preferred image of the organisation.

Functions in this area include:
• Conducting of communication audits
• Compiling of communication strategies in line with an organisation’s business strategy
• Stakeholder analysis
• Identifying relevant public relations techniques that promote effective communication in the organisation.
• Setting up of evaluation techniques for communication activities

 
 

Pro-active Crisis Communication Management

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  A crisis may occur as a result of man-made or natural disaster. Pro-active crisis communication management is aimed at protecting the reputation of an organisation in a time of crisis. A well-construed pro-active crisis communication plan may turn out to be an organisation’s best investment.

Functions in this area include:
• Conducting of workshops to assess possible crisis situations
• Identifying possible crisis scenarios
• Setting up crises communication plans
• Preparing management for media liaison

 
 
Organising Special Events
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Special events are always staged to attract attention to the organization. This communication technique is used as a platform to communicate to relevant stakeholders. Special events should always fulfil a strategic aim of the organization.

The aim(s) for staging a special event could be one or a combination of the following:
• Create awareness
• Raise funds
• Obtain publicity
• Promote products
• Foster personal relationships
• Establish favourable dispositions
• Promote the organisation’s role in the economy

We have experience in a wide variety of special events, being;
• launches/open days
• seminars
• exhibitions
• promotions
• awareness campaigns
• gala events
• conferences
• team buildings
• mystery evenings

 
 
Corporate Identity Programs
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  This technique of public relations encompasses the different ways in which an organization expresses its identity and ensures that its target publics recognize it in a consistent way. Corporate identity is the tangible part of a brand; hence it is vital that organizations ensure that their corporate identity is recognisable. We believe that research plays a vital role in this technique, as the correct impressions should be conveyed to the organization’s target publics through the corporate identity.

We can assist with the following regarding this technique:
• Corporate branding and advertising (logos, symbols)
• Corporate identity policies
• Internal organizational communication

 
 
Corporate Social Responsibility Programmes/Sponsorships
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This public relations technique affords an organisation the opportunity to demonstrate its social responsibility/involvement in the community. It is concrete evidence that an organisation is ploughing back into those communities in which it has a vested interest. Although an organisation may not derive direct benefits from such programmes, it will ultimately lead to the enhancement of its overall image, building and protecting the reputation of the organisation

As part of this technique PRO-Image can assist in the following:
• Analysing community needs that are in line with the organisation’s strategic goals
• Setting up of a corporate social responsibility policy
• Advising management on C.S.R. programmes
• Establishment of relationships with pressure groups to promote credibility.
• Formulation of sponsorship policies
• Sponsorship management

 
 
Employee Relationship Building
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  There is a growing recognition throughout the world of the moral right of individual employees to receive financial and other information about the organisation. It is vital that this information be given to employees in a clear and understandable form.

Ongoing, effective internal communication programmes secure the support and loyalty of employees. An organisation will only be able to manage the change in its corporate culture through the proper application of various communication techniques. Professional organisations conduct surveys and communication audits on a regular basis to monitor the effectiveness of their internal communications, as employee communication needs and expectations change constantly.

In this area PRO-Image cc has experience in:
• Attitude surveys
• Communication audits
• Awareness surveys
• Readership surveys
• Newsletters
• Annual reports

 
 
Media Liason and Management
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  One way in which the organisation may explain its policies, procedure, products or services to its target publics, is by means of the mass media. Not only does information of this nature, published or broadcasted by the mass media, result in publicity for the organisation, but it also provides them with news. Handling journalists in an unprofessional way, invariably leads to disaster for the organisation.

We can assist our clients with:
• writing of media releases
• identifying the most appropriate medium according to message and target publics
• media conferences – training and chairing of this form of information dissemination
• image building through media management

 
 
PR Placement
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  As PRO-Image is the biggest provider of public relations training in Namibia, we have a database of pr practitioners who are looking for placement in vacant posts. Companies looking for pr practitioners benefit as referrals will be done after the initial round of interviews have been done by PRO-Image. The client therefore saves on time and effort and the placement of personnel comes with a guarantee.

 
 
Negotiation
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  Being professionals in the field of communication, branching out into negotiations was a logical consequence. Riaan van Rooyen has completed a diploma in negotiation skills and now offers his services to clients in this field.

Negotiation is not about winning or losing, but focuses on joint opportunity solving. The critical question therefore is : “What can we become together”. Again, this is a vital area where we can realise our mission statement – to provide our clients with a competitive edge.

 
 
Training
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To build the intellectual and skills capacity of the organisation and improve interpersonal relationships through:

• customer care
• call centre training
• presentation skills
• media liaison
• communication skills (verbal and non-verbal)
• multi-cultural communication
• organisational skills
• time management
• conflict handling techniques
• management of meetings
• image building
• how to run successful exhibitions

As training alone will not affect behavioural changes in participants, we are now offering executive coaching packages as a follow-up to training in order to evaluate the training done by companies. Through coaching behavioural changes are ensured, leading to the desired behaviour needed to be fully productive.

PRO-Image is the only private consultancy in Southern Africa, which has secured a contract to present the PRISA recognised certificate courses in Namibia.

These courses are:
• Basic Business Communication
• Elementary Public Relations (Public relations for frontliners)
• Basic Principles of Public Relations

PRO-Image is registered with SAQA as a service provider.

For more details regarding the training offered, please contact us for a prospectus.

 
     
 
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